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Returns & Exchanges
If you or your dog aren't 100% satisfied with your purchase, we offer a 30-day return window for all unwashed and unworn items.
1
Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Package Your Items
Place the items in their original packaging, ensuring all tags are still attached.
3
Print and Attach Label
Print the prepaid shipping label provided by the portal and secure it to the outside of your package.
4
Drop Off
Take your package to the nearest authorized carrier location. Your refund will be processed within 5-7 days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing